HIRING: Operations Assistant

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Jos Krynen, Eagle Eye Adventures

Organization: Commercial Bear Viewing Association (CBVA)
Location: Remote Work
Position Type: Part-Time

About Us:

The Commercial Bear Viewing Association (CBVA) is committed to promoting sustainable and ethical bear viewing practices while supporting conservation efforts and the professional development of our guides. With a focus on fostering excellence in our industry, we are dedicated to offering education, certifications, and resources that elevate the standards of bear viewing and ecotourism.

Position Summary:

We are seeking a highly organized and proactive Operations Assistant to join our team. The successful candidate will play a crucial role in supporting the association’s operations, streamlining guide-related work, managing certifications and courses, handling general administrative tasks, ensuring effective communication with members and stakeholders, and supporting the Executive Director.

Key Responsibilities:

Operational Support:

  • Assist in the day-to-day management of the association’s activities.
  • Maintain and update the association’s database, including member records, certifications, and course completions.
  • Coordinate logistics for meetings, training sessions, and events.

Guide Support and Certifications:

    • Oversee the scheduling and enrollment of guide training programs and certification courses.
    • Maintain database of Guides, online resources, membership hub, communications and mailing lists. 
    • Track and manage guide certifications, ensuring compliance with association standards.
    • Liaise with guides to address inquiries and provide necessary resources.
    • Work with the Certification & Education Committee to streamline the certification process and elevate the Guide Certifications. 

    Administrative Duties:

    • Handle general administrative tasks, including managing correspondence, maintaining records, and processing invoices.
    • Assist in preparing reports, presentations, and documentation for internal and external stakeholders.
    • Provide direct administrative and project support to the Executive Director as needed.
    • Lend support to event management – Symposium, Annual General Meeting, Political events

    Communications:

    • Draft, edit, and distribute newsletters, updates, and other communications to members and partners.
    • Quarterly newsletters to members and guides
    • Manage the association’s social media accounts, including creating and scheduling posts, monitoring engagement, and responding to comments or messages.
    • Ensure the association’s website and social media platforms are regularly updated with accurate and engaging content.
    • Respond to inquiries from members and the public in a timely and professional manner.

    Streamlining Processes:

    • Identify opportunities to improve operational efficiency and implement streamlined processes.
    • Develop and maintain standard operating procedures for key tasks.

    Qualifications:

    • Degree in in related discipline; tourism, hospitality, outdoor recreation, or related field an asset.
    • Strong organizational and time management skills with the ability to multitask effectively.
    • Excellent written and verbal communication skills.
    • Proficiency in Microsoft Office Suite, Google Workspace, and other relevant tools.
    • Familiarity with social media management tools is a plus.
    • Experience with database management and basic bookkeeping is a plus.
    • Knowledge of or interest in wildlife conservation, ecotourism, or outdoor recreation is preferred.
    • Ability to work both independently and collaboratively within a team environment.

    Why Join Us?
    Be part of a passionate team dedicated to conservation and sustainable tourism.
    Opportunity to contribute to meaningful initiatives that make a difference in wildlife protection.
    Support professional development and continuous learning opportunities.
    Compensation:
    $30/ hour at 20hrs per week

    The Commercial Bear Viewing Association is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.

    Please send your resume and cover letter to admin@bearviewing.ca

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